Returns & Refunds Policy

At Mayorga Coffee, we take pride in the quality of our organic products and want you to be completely satisfied with your purchase. If your order does not meet our high standards, please contact us within 30 days for a replacement or refund.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue with your coffee or merchandise.

• 2.
  Verification

  For quality control purposes, we may request photos of the packaging or the batch number found on the back of the coffee bag.

• 3.
  Processing

  Once your request is approved, we will initiate a refund to your original payment method or arrange for a fresh shipment.

• 4.
  Resolution

  Refunds typically appear on your statement within 5-10 business days, while replacement orders are prioritized for immediate roasting and shipping.